ΠΡΟΣΩΡΙΝΟ ΠΡΟΒΛΗΜΑ ΕΠΙΚΟΙΝΩΝΙΑΣ μέσω email, ME ΤΟ ΕΠΙΜΕΛΗΤΗΡΙΟ, ΛΟΓΩ ΤΕΧΝΙΚΟΥ ΠΡΟΒΛΗΜΑΤΟΣ ΤΟΥ ΠΑΡΟΧΟΥ.
Ιncident Status
Service Disruption
Components
DNS, Monitoring, Networking, Cloud Firewall, Cloud Database, Hosted Exchange 2007, Hosted Exchange 2016, interworks.cloud Azure Pack Cloud, Acronis Backup Cloud on Microsoft Azure, Acronis Backup Cloud on interworks.cloud
Location
interworks.cloud Primary Data Center, Microsoft Azure – West Europe
August 28, 2022 02:25 EEST
[Investigating] We are currently investigating an issue that affects all cloud services.
August 28, 2022 09:04 EEST
[Investigating] There is currently an ongoing security incident which has affected most of our cloud infrastructure services. As a result the following services are not currently operational: – Public/Private Clouds (Virtual Machines, virtual Network and Storage services) – Hosted Exchange services – Cloud Databases – Monitoring services – DNS hosting services Our team is actively engaged and is currently performing extensive scanning of the infrastructure in order to pinpoint the exact causes. Please expect an update at 12:00 EEST. Thank you for your understanding and cooperation in this matter.
August 28, 2022 14:44 EEST
[Investigating] We are still investigating the incident affecting all of our services in the Thessaloniki based data center. All of our resources and leading external partners are working to remedy the situation as soon as possible. Next expected update: Sunday 28/8/2022 at 22:00 EEST (if not earlier).
August 28, 2022 22:18 EEST
[Investigating] The efforts of our internal and external teams will be continuing 24/7 towards the investigation and remediation of the incident affecting the services mentioned above. At this time, no estimation on an expected resolution time can be safely made with any level of confidence to justify doing so. The focus of all of our resources, as expected, is towards this goal. We are fully aware of the impact to your business but, at this time, we can only assure you that all that can be done is being done. We truly appreciate your understanding, patience and support. Please stay tuned to this page for any official updates; we will be sharing them as soon as they become available. Next expected update: Monday 29/8/2022 12:00 noon EEST.
